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Amelia Roberts
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Edit Mar 17, 2025
About
Hey, I’m Amelia. I’m passionate about creating amazing guest experiences in hospitality spaces. I focus on ensuring every guest feels welcome, from the moment they enter until they leave. I love exploring new trends and discovering ways to elevate the overall experience.
Posts (16)
Jun 15, 2025 ∙ 4 min
Nonverbal Guest Experience Cues That Build Loyalty
The difference between a good bar experience and an unforgettable one often lies in the smallest details. Research shows that 93% of...
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Jun 10, 2025 ∙ 6 min
What Kind of Guest Data Should Restaurants Collect?
The restaurant industry is experiencing a data revolution, and smart owners are taking notice! Recent studies show that restaurants using...
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May 30, 2025 ∙ 4 min
Navigating the Legal Minefield of Guest Data Collection in Restaurants
In today's technology-driven world, collecting guest data is crucial for restaurants aiming to enhance customer experiences and tailor...
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May 23, 2025 ∙ 4 min
How to Offer VIP Service Upgrades at Your Bar or Café to Delight Every Guest
In today's bustling hospitality scene, guests look for more than just food or drinks; they crave experiences that make them feel valued....
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May 18, 2025 ∙ 4 min
Should You Offer Pre-Ordering for Returning Guests?
In the fast-paced world of restaurants, building strong relationships with returning guests is crucial. As patrons come back for another...
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May 13, 2025 ∙ 5 min
Navigating Guest Relations Managing Discontent with Personalization in Hospitality
In the hospitality industry, personalization has become a key element of guest service. Tailor-made experiences and attention to...
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May 7, 2025 ∙ 4 min
How Google Business Messages Can Improve the Guest Experience
In today's fast-paced digital landscape, effective communication is key to standing out in the crowded service industry. Google Business...
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Apr 30, 2025 ∙ 4 min
Exploring How Social Media Shapes the Guest Journey from Start to Finish
In today's fast-paced world, social media has transformed how we connect, share, and discover experiences. This is especially true in the...
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Apr 26, 2025 ∙ 4 min
Enhancing Guest Experience Through Music and Lighting Design in Restaurants
Creating an unforgettable dining experience goes beyond just food and service. The subtleties of music and lighting can greatly enhance...
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Apr 18, 2025 ∙ 5 min
Crafting the Perfect Welcome: The Art of Establishing the Guest Experience
Creating an outstanding guest experience is essential in today’s competitive hospitality environment. Every detail matters, from the...
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Apr 13, 2025 ∙ 4 min
Turning Casual Visitors Into Loyal Regulars: Steps to Build Bar Loyalty
Every bar has its charm, but the challenge is turning that charm into loyalty. What happens once a customer takes the plunge and steps...
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Apr 1, 2025 ∙ 4 min
The Impact of Digital Interaction on Enhancing the Guest Experience
In today's fast-paced world, bar owners must adapt to the changing landscape of the hospitality industry. The rise of technology means...
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Mar 29, 2025 ∙ 5 min
How to Train Your Staff for Enhanced Guest Experience: Tips for Bar Owners
In the bustling world of hospitality, creating an exceptional guest experience is crucial. For bar owners, the combination of a warm...
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Mar 27, 2025 ∙ 4 min
Unraveling the Unseen: Navigating the Emotional Journey of Your Bar's Guests
Creating an exceptional experience for your bar's guests goes beyond offering a great drink menu and a welcoming atmosphere....
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Mar 22, 2025 ∙ 4 min
Creating Magic in the Last Moments: The Perfect Bar Goodbye Experience
In a world filled with fleeting moments, creating a memorable farewell experience is crucial for your bar. The last goodbye—whether it's...
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Mar 18, 2025 ∙ 4 min
How to Personalize the Guest Journey for Repeat Visitors
When guests return to your establishment, it's an opportunity to create a deeper connection that transforms casual patrons into devoted...
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